Client / organisation
Client's representative
Representative's email address
Location of works
Description of works
Works reference number (JN) (if known)
Name of contact at RME
In order to assist us in continuously monitoring and improving our service, please grade our performance to date by checking the boxes below, as appropriate. We consider anything below 5 requires urgent action on our part to improve.
Performance Grading
Please rate our level of service 1-10, where 1 is lowest and 10 is highest
1
Effectiveness of communication
2
Maintaining condition of site
3
Quality of work
4
Compliance with client's requirements
5
Timely implementation and completion of work
6
Presentation of site staff & vehicles
7
Attitude and ability of site staff
8
Health and safety provision and awareness
9
Environmental provision and awareness
10
Understanding of and focus on client needs
11
Responsiveness to changing requirements
12
Completion of work to budget
13
Delivery of value for money
14
Quality of handover documentation
15
Overall performance
Improvements: If you had to pick out one aspect that would have enhanced working with RME Services for you, what would it be?
Excellence: If you had to pick out one specific area where you felt RME Services had excelled, what would it be?
General: Any other comments, specific to this contract that you consider may assist us for the future, or comments you wish to convey to the company or an individual.
Will you use RME Services again if the opportunity arises? YesNo
May we use your comments, quotes or remarks in the future for in-house training or publicity? YesNo
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