In order to assist us in continuously monitoring and improving our service, please grade our performance to date by checking the boxes below, as appropriate. We consider anything below 5 requires urgent action on our part to improve.

    Please rate our level of service 1-10, where 1 is lowest and 10 is highest

    1

    Effectiveness of communication

    2

    Maintaining condition of site

    3

    Quality of work

    4

    Compliance with client's requirements

    5

    Timely implementation and completion of work

    6

    Presentation of site staff & vehicles

    7

    Attitude and ability of site staff

    8

    Health and safety provision and awareness

    9

    Environmental provision and awareness

    10

    Understanding of and focus on client needs

    11

    Responsiveness to changing requirements

    12

    Completion of work to budget

    13

    Delivery of value for money

    14

    Quality of handover documentation

    15

    Overall performance


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